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Effective Verbal Communications – Part 1

All of us depend on verbal communication for the exchange of information or instructions.  Depending on the job, an individual may be responsible for transmitting or receiving  information in the form of operating instructions, feedback on the results of operations, reports of operational data, or emergency warnings and instructions. Whether face-to-face or electronic communication, this information has to be transmitted and received; it has to be accurate and complete; most importantly, it has to be understood.

Formality in communication is especially important when personnel safety is involved or complex evolutions are performed. (more…)

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